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The importance of porters

17.09.2015
Fermín Fernández, coordinador dels zeladors a Vall d'Hebron

Descripció

Fermín Fernández Álvarez, Porter Coordinator, explains the importance of the role these professionals play in the hospital. After 36 years at Vall d’Hebron, Fermín is a real master of the ways things are done. He says that a porter has to combine humility, discretion and safety with a single goal: that patients receive human and friendly treatment.

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